SERVICE CATALOG

Managed cybersecurity and IT support solutions

A modular suite covering everything from prevention and daily user support to immutable backup and containment of advanced cyber threats in Mexico City.

24/7 SUPERVISION

Remote Monitoring (RMM)

Remote Monitoring and Management (RMM) is the brain of our service: a lightweight agent installed on each workstation and server that continuously reports health status, memory and disk usage, temperature, downed services and emerging threats to our operations center (SOC).

What critical problem does it solve?

It prevents you from discovering that a hard drive or server failed exactly on the day your firm must file a brief or issue crucial invoicing.

Key benefits for your business:

Proactive detection of hardware near failure before work stops.
Transparent remote support without interrupting calls or user activity.
Automatic, up-to-date inventory of hardware and licenses across the company.
Real-time RMM remote monitoring dashboard by PrevenTI
AUTOMATED MANAGEMENT

Patch & Update Management

A centralized system that tests, schedules and deploys security updates for Windows, macOS and over a hundred everyday applications (Adobe, browsers, compression tools, Zoom) outside business hours.

What critical problem does it solve?

60% of data breaches exploit known vulnerabilities for which a patch already existed, but no one had installed it.

Key benefits for your business:

Systematic elimination of security holes exploited by ransomware.
Overnight installation with no annoying restart screens during the workday.
Prior approval by our technical team to avoid incompatibilities or blue screens.
Automatic security patch management and deployment
HEURISTIC DETECTION & ISOLATION

Antivirus & EDR (Endpoint Detection & Response)

Unlike traditional antivirus that relies on static lists of known viruses, our EDR analyzes process behavior in real time, blocking anomalies and instantly isolating the infected device to prevent lateral spread.

What critical problem does it solve?

It stops zero-day attacks and new ransomware variants that common antivirus cannot even detect.

Key benefits for your business:

Automatic containment and network isolation of the device in milliseconds.
Ability to roll back malicious changes in case of an encryption attempt.
Oversight assisted by PrevenTI certified engineers in Mexico City.
EDR technology blocking ransomware in real time
EMAIL SECURITY

AntiSPAM Filter (Mail Assure)

A cloud perimeter gateway that filters all incoming and outgoing email from your corporate domain using global threat intelligence engines before it reaches your collaborators' mailboxes.

What critical problem does it solve?

It prevents a lawyer, partner or accounting assistant from falling for a fake invoice or malicious link that ends in file hijacking.

Key benefits for your business:

Malicious email and spam retention rate above 99.98%.
Email continuity: if your server or M365 goes down, you can read and reply to email from the web console.
Protection of your domain reputation so your emails don't end up in your clients' spam.
Perimeter AntiSPAM filter for corporate email in CDMX
BUSINESS CONTINUITY

Cloud Backup (Cove)

A direct-to-cloud backup architecture with no need for costly local appliances. We protect files, SQL databases, complete servers (physical or virtual) and independently back up Microsoft 365 (mailboxes, SharePoint, OneDrive and Teams).

What critical problem does it solve?

Microsoft does not back up your data against accidental deletions or internal ransomware attacks. Cove gives you the guarantee of recovering any file or mailbox in minutes.

Key benefits for your business:

Military-grade AES-256 encryption in transit and at rest with immutable storage.
Scheduled restoration tests to ensure the backup actually works.
Granular recovery: from a single accidentally deleted email to a full server.
Encrypted cloud backup storage with Cove
SAFE BROWSING

Web Filter & Control

DNS-based and web-reputation protection that prevents any collaborator from visiting sites with viruses, bank cloning pages (phishing) or portals that violate company productivity policies.

What critical problem does it solve?

It stops infections caused by 'invisible' drive-by downloads on compromised web pages.

Key benefits for your business:

Protection both in the office and on remote-work laptops.
Customizable policies per department (blocking gambling, adult content, dubious downloads).
Executive reports on traffic and threats blocked on the network.
Safe corporate web browsing control and filtering
SPECIALIZED FOCUS

Security tailored to your industry's reality

Not all businesses face the same risks or regulations. We design packages with priorities aligned to your activity.

Law firms

Comprehensive protection of legal case files, investigation folders and client communications under strict professional secrecy and LFPDPPP compliance.

Hard drive encryption on litigators' laptops
Institutional NDA signed with PrevenTI
Urgent support for virtual hearings

Professional services

Consultancies, accounting firms and agencies where time is billable and files shared in Microsoft 365 must be 100% secure.

Immutable backup of accounting databases
Filter against transfer fraud (BEC)
High availability during fiscal closings

SMBs with 10 to 100 devices

All the power of a corporate IT and cybersecurity department without the fixed cost of hiring multiple in-house specialists.

Response time under 4 hours in CDMX
Direct help desk for users
Scheduled preventive maintenance
EVALUATION IN 48 HOURS

We protect your information, not just your devices.

Take the first step toward a protected infrastructure with a complete, no-cost vulnerability analysis.