A METHOD PROVEN FOR 15 YEARS

Security without friction or surprises for your business

A structured process that starts with an objective assessment, continues with a tailored plan and is consolidated with proactive 24/7 monitoring.

15 yrs
of support experience in CDMX
+50
businesses and firms protected
< 4 hrs
maximum response time
99.9 %
guaranteed operational continuity
STEP BY STEP

How we implement your IT and cybersecurity department

01
Objective evaluation at no cost or commitment in 48 hours

Initial assessment and vulnerability detection

Delivery time: 48 business hours

We don't sell services blind. Our first technical contact is a non-invasive analysis of your company's technology infrastructure to identify real gaps.

What do we deliver in this phase?

Inventory of the update status of operating systems and missing patches.
Verification of the integrity, frequency and restore capacity of backups.
Analysis of domain exposure and email vulnerability to phishing attacks.
A clear executive report without complex jargon, with priority actions.
02
Strategy adapted to the budget and criticality of your firm or business

Tailored plan design and setup

Initial implementation: 3 to 7 business days

Once risk areas are identified, we present a modular proposal that immediately resolves what's urgent and structures long-term preventive maintenance.

What do we deliver in this phase?

Orderly configuration and installation of RMM and EDR monitoring agents.
Alignment of Cove cloud backup policies with immutable retention.
Deployment of perimeter AntiSPAM filtering and web browsing protection.
A quick onboarding session with your team on security best practices.
03
Your business protected with dedicated engineers and response under 4 hours

Continuous monitoring and proactive 24/7 support

Continuous service with SLA under 4 hours

Security is not a one-time event but a continuous habit. We become your external IT department, watching systems, responding to incidents and preventing work stoppages.

What do we deliver in this phase?

Active 24/7 supervision of service outages, security alerts and resource usage.
Ticket management and direct user support to resolve everyday incidents.
Monthly reports on technology health, blocked attacks and applied patches.
Periodic strategic review meetings with general management.
SERVICE COMMITMENT (SLA)

Response under 4 hours: our contractual commitment

Unlike informal providers who take days to reply to an email, at PrevenTI we operate under rigorous service-level agreements.

Response guarantee under 4 hours

If a server stops or a user suffers a critical incident, our engineers handle the problem remotely or on-site in CDMX within a maximum 4-hour window guaranteed by contract.

Strict non-disclosure agreement (NDA)

We understand that law firms and consultancies handle highly reserved information. Our staff signs strict confidentiality agreements backed by Profit Solutions Provider.

Clarity and executive reporting

Forget incomprehensible technical jargon. We deliver dashboards and reports showing exactly how many threats were blocked and what was done to keep your business running.

FIRST STEP AT NO COST

Start today with Step 01: Your Free Assessment

Receive a clear analysis of the state of your computers, servers and email in 48 hours, with no hiring commitment.